Welcome to Horse Master Online. We are an online subscription service, providing our members with access to episodes of Horse Master television show, streaming over the Internet to certain computers and other devices. Below you will find detailed terms and conditions. You should read and understand them as they govern your use of our service.
Privacy and Communications Preferences
By using the Horse Master Online service, you consent to receiving electronic communications from Horse Master Online. These communications will include notices about your account (e.g., change in password or Payment Method, confirmation e-mails and other transactional information) and information concerning or related to our service. These communications are part of your relationship with Horse Master Online and you receive them as part of the Horse Master Online membership. You agree that any notice, agreements, disclosure or other communications that we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing.
Membership and Billing
You can find the specific details regarding your membership with Horse Master Online at any time by logging into your account on the home page of our website; http://signin.juliegoodnight.com.
- Free Trials
Your Horse Master Online membership may start with a free trial. The free trial period of your membership lasts for one month, or as otherwise specified during sign-up. Free trials may not be combined with any other offers. You must have Internet access and a current valid accepted payment method as indicated during sign-up (“Payment Method”), to use our service. If you or another member of your household has been a Horse Master Online member within the last 12 months, or if your Payment Method, physical address or email address have been associated with a Horse Master Online membership, or if you are streaming from a Horse Master Online ready device that has been previously activated on a different Horse Master Online account, you are not eligible to receive a free trial.
We will begin billing your Payment Method for monthly membership fees at the end of the free trial period of your membership unless you cancel prior to the end of the free trial period. Your Payment Method will be authorized for up to approximately one month of service as soon as you register. In some instances, your available balance or credit limit may be reduced to reflect the authorization; however, no charges will be made against the Payment Method unless you do not cancel prior to the end of your free trial period. You will not receive a notice from us that your free trial period has ended or that the paying portion of your membership has begun. If YOU CANCEL PRIOR TO THE END OF YOUR FREE TRIAL, THERE WILL BE NO CHARGES TO YOUR PAYMENT METHOD. CLICK THE “JOIN NOW” LINK AT THE TOP OF ANY HORSE MASTER ONLINE WEB PAGE FOR CANCELLATION INSTRUCTIONS. We will continue to bill your Payment Method on a monthly basis for your membership fee until you cancel. You may cancel your membership at anytime; however, there are no refunds or credits for partially used periods.
We may offer a number of membership plans, including special promotional plans or memberships with different limitations. We reserve the right to modify, terminate or otherwise amend our offered membership plans. Unless otherwise stated differently, month or monthly, annual or annually refers to your billing cycle (See “Billing” below).
If you are eligible, and have signed up for a free trial, your Payment Method will be authorized for up to approximately one month of service during free trials; however, no charges will be made against the Payment Method unless you do not cancel prior to the end of your free trial period. We may also periodically authorize your card in anticipation of membership or related charges. Membership fees and charges are fully earned upon payment. PAYMENTS ARE NONREFUNDABLE AND THERE ARE NO REFUNDS OR CREDITS FOR PARTIALLY USED PERIODS. At any time, and for any reason, we may provide a refund, discount, or other consideration to some or all of our members (“credits”). The amount and form of such credits, and the decision to provide them, are at our sole and absolute discretion. The provision of credits in one instance does not entitle you to credits in the future for similar instances, nor does it obligate us to provide credits in the future, under any circumstance. We may change the fees and charges in effect, or add new fees and charges from time to time, but we will give you advance notice of these changes by email. If you want to use a different Payment Method or if there is a change in Payment Method, such as your credit card validity or expiration date, you may edit your Payment Method information by logging into your PayPal account. If your Payment Method reaches its expiration date and you do not edit your Payment Method information or cancel your account (see, “Cancellation” below), you authorize us to continue billing that Payment Method and you remain responsible for any uncollected amounts.
Your Horse Master Online membership, which may start with a free trial portion, will continue month- to-month or year-to-year unless and until you cancel your membership or we terminate it. You must cancel your membership before it renews each month or each year, in order to avoid billing of the next month’s or year’s membership fees to your Payment Method. We will bill the monthly or annual membership fee to the Payment Method you provide to us during registration (or to a different Payment Method if you change your account information). Membership fees are fully earned upon payment.
You may cancel your Horse Master Online membership at any time. If you choose to cancel a monthly subscription, your membership will end as soon as you hit “Unsubscribe”. If you’d like to get the full time out of your monthly membership, be sure to cancel just before the scheduled recurring payment so as not to lose any video watching time. WE DO NOT PROVIDE REFUNDS OR CREDITS FOR ANY PARTIAL-MONTH OR PARTIAL YEAR MEMBERSHIP PERIODS OR UNWATCHED TV SHOWS. To cancel, visit our website and go to the JOIN NOW page and click on the UNSUBSCRIBE button at the bottom of that page or log into your PayPal account and unsubscribe from your paid subscription. Please contact our office at 800-225-8827 if you have any questions about cancellations.
Right to Terminate
We reserve the right to terminate or restrict your use of our service, without notice, for any or no reason whatsoever.
How Our Streaming Service Works
Horse Master Online is an online subscription service providing its members with access to Horse Master videos streaming over the Internet to Horse Master Online ready devices. These devices are manufactured and sold by entities other than Horse Master Online.
Availability. The availability of videos to instantly watch will change from time to time, and from country to country. The quality of the display of the streaming videos shows may vary from computer to computer, and device to device, and may be affected by a variety of factors, such as your location, the bandwidth available through and/or speed of your Internet connection. Horse Master Online streams a little bit of data as a buffer each time you start a video. Frequently starting and stopping videos will result in a minor increase to the amount of data Horse Master Online streams to you per hour. In most cases this will be less than a few minutes worth. You are responsible for all Internet access charges. Please check with your Internet provider for information on possible Internet data usage charges. Horse Master Online makes no representations or warranties about the quality of your instant watching experience on your display.
Start Time: The time it takes to begin watching a video will vary based on a number of factors, including your location, available bandwidth at the time, the videos you have selected and the configuration of your Horse Master Online ready device.
Personal Computer Requirements and Device Limitations: To enjoy watching instantly via your personal computer, your equipment must satisfy certain system requirements. The number of devices and concurrent streams may change without notice to you. For certain limited membership plans in the United States, your available Horse Master Online ready device may be limited to personal computers. System requirements include at least Windows XP, Vista or Windows 7 or any current browser with video playback software. Cookies maybe downloaded to help with remembering Login Information but not necessary or required by our website.
END USER LICENSE AGREEMENT: BY USING OUR SERVICE, YOU ACKNOWLEDGE AND AGREE (1) TO THE HORSE MASTER ONLINE SERVICE END USER LICENSE AGREEMENT FOUND HERE AS SUCH MAY BE AMENDED OR ADDED TO FROM TIME TO TIME AND (2) TO RECEIVE, WITHOUT FURTHER NOTICE OR PROMPTING, UPDATED VERSIONS OF THE HORSE MASTER ONLINE AND RELATED THIRD-PARTY SOFTWARE. IF YOU DO NOT ACCEPT THE FOREGOING TERMS, DO NOT USE OUR SERVICE.
Features & Functionality
- Member Review Comments of Material
We permit you to post comment reviews of videos available through the Horse Master Online service. We reserve the right to reject, remove or edit such content at anytime without notice. Comment Reviews should not be posted that contain: harsh, profane or discriminatory language; illegal, obscene, threatening, defamatory or otherwise objectionable content; URLs, phone numbers, mailing or e-mail addresses, personal attacks on the video’s creative personnel; misleading information regarding the origin of the content; or a discussion of Horse Master Online policies or services. You understand and agree that we may, but are not obligated to, review the content and may delete or remove it (without notice) in our sole and absolute discretion, for any reason or no reason. Please also see “Use of Information Submitted” below.
WHEN YOU HAVE SUBMITTED A REVIEW, WE WILL DISPLAY YOUR RATING OF VIDEOS. BY SUBMITTING A REVIEW, YOU UNDERSTAND AND AGREE THAT YOU ARE CONSENTING TO THE RELEASE OF ALL INFORMATION PROVIDED IN YOUR REVIEW, INCLUDING YOUR RATING OF A VIDEO, TO A PUBLIC FORUM, INCLUDING OTHER MEMBERS OF, AND VISITORS TO, THE HORSE MASTER ONLINE SERVICE. IF YOU DO NOT WANT YOUR REVIEWS TO BE SHARED IN A PUBLIC FORUM, DO NOT USE THE COMMENT FEATURE.
Use of the Reviews feature is for your personal, non-commercial use and is at your own option and risk. The Reviews feature may change without notice to you and the degrees of associated information sharing and functionality may also change without notice.
The member who created the Horse Master Online account and whose Payment Method is charged is referred to here as the Account Owner. The Account Owner has access and control over the Horse Master Online account. The Account Owner’s control is exercised through use of the Account Owner’s password and therefore to maintain exclusive control, the Account Owner should not reveal the password to anyone. In addition, if the Account Owner wishes to prohibit others from contacting Horse Master Online Customer Service and potentially altering the Account Owner’s control, the Account Owner should not reveal the Payment Method details (e.g., last four digits of their credit or debit card, or their email address if they use PayPal) associated with their account.
Account Access; Identity Protection
In order to provide you with ease of access to your account and to help administer the Horse Master Online service, Horse Master Online implements technology that enables us to recognize you as the account holder and provide you with direct access to your account without requiring you to retype any password or other user identification when you revisit the Horse Master Online service. You are responsible for updating and maintaining the truth and accuracy of the information you provide to us relating to your account.
You are also responsible for maintaining the confidentiality of your account and password and for restricting access to your Horse Master Online ready device. If you disclose your password to anyone or share your account and/or devices with other people, you take full responsibility for their actions.
If you find that you’re a victim of identity theft and it involves a Horse Master Online account, you should notify Customer Service. Horse Master Online reserves the right to place any account on hold anytime with or without notification to the member in order to protect itself and its partners from what it believes to be fraudulent activity. Horse Master Online is not obligated to credit or discount a membership for holds placed on the account by either a representative of Horse Master Online or by the automated processes of Horse Master Online.
Disclaimers of Warranties and Limitations on Liability
THE HORSE MASTER ONLINE SERVICE, INCLUDING OUR WEBSITE AND USER INTERFACES, AND ALL CONTENT AND SOFTWARE ASSOCIATED THEREWITH, OR ANY OTHER FEATURES OR FUNCTIONALITIES ASSOCIATED WITH THE HORSE MASTER ONLINE SERVICE, ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. WE AND OUR LICENSORS MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WITH RESPECT TO THE HORSE MASTER ONLINE SERVICE, OUR WEBSITE AND USER INTERFACES, AND ALL CONTENT AND SOFTWARE ASSOCIATED THEREWITH. HORSE MASTER ONLINE DOES NOT GUARANTEE, REPRESENT, OR WARRANT THAT YOUR USE OF THE HORSE MASTER ONLINE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, AND YOU AGREE THAT HORSE MASTER ONLINE MAY ELIMINATE OR OTHERWISE MODIFY ANY OR ALL ASPECTS OF THE HORSE MASTER ONLINE SERVICE, INCLUDING FEATURES, WITHOUT COMPENSATION OR NOTICE TO YOU. HORSE MASTER ONLINE SPECIFICALLY DISCLAIMS LIABILITY FOR THE USE OF APPLICATIONS, HORSE MASTER ONLINE READY DEVICES, AND HORSE MASTER ONLINE SOFTWARE (INCLUDING THEIR CONTINUING COMPATIBILITY WITH OUR SERVICE). Without limiting the foregoing, we and our licensors assume no liability or responsibility for any of the following: (i) errors or omissions in the content delivered by the Horse Master Online service or on the Horse Master Online website or user interfaces; (ii) recommendations or advice of Customer Service; (iii) any failure or interruption in the availability of the Horse Master Online service and/or website or user interfaces, (iv) delivery and or display of any content contained on the Horse Master Online website, user interfaces, or otherwise through the Horse Master Online service; and (vii) any losses or damages arising from the use of the content provided on the Horse Master Online website, user interfaces, or otherwise through the Horse Master Online service itself, including any losses or damages arising from downloading of related software, downloading and/or use of any other software, including the remote desktop tool offered by Customer Service, optical media discs or any conduct by users of the Horse Master Online service, website or user interfaces. TO THE EXTENT ALLOWABLE BY LAW, WE AND OUR LICENSORS DISCLAIM ALL REPRESENTATIONS AND WARRANTIES, INCLUDING, FOR EXAMPLE, WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. In addition, we do not represent or warrant that the information accessible via our site is accurate, complete or current. We do not make any representations with respect to the content contained on videos from the Horse Master Online service or the descriptions of any videos content contained on our website and user interfaces. We do not represent or guarantee that your use of the Horse Master Online service will be free from interruption, loss, corruption, attack, viruses, interference, hacking, or other security intrusion and we disclaim any liability with respect thereto. No oral or written information or advice given by us or our authorized representative shall create a warranty or otherwise constitute a representation binding upon Horse Master Online or its affiliated parties.
HORSE MASTER ONLINE MAKES NO REPRESENTATIONS OR WARRANTIES CONCERNING HORSE MASTER ONLINE READY DEVICES OR THE COMPATIBILITY OF THE DEVICE WITH OUR SERVICE. Additional disclaimers or limitations of liability may be contained in the various third party software end user license agreements you may have agreed to in order to access our service. Click here to view the Horse Master Online End User License Agreement.
The Horse Master Online website and user interfaces, including but not limited to its graphics, logos, page headers, button icons, scripts and service names constitute trade dress of Goodnight Training Stables, Inc. The trademarks, service marks and trade dress of Horse Master Online may not be used or reproduced without prior written approval from Horse Master Online and may not be used in connection with any product or service that is not affiliated with Horse Master Online, in any manner that is likely to cause confusion among customers, in any manner that dilutes the rights of Horse Master Online, or in any manner that disparages or discredits Horse Master Online. Other trademarks that appear on the Horse Master Online website and user interfaces are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Horse Master Online. Any images of persons or personalities contained on the Horse Master Online website and user interfaces are not an indication or endorsement of Horse Master Online or any particular product or our service unless otherwise indicated.]
Entertainment and Service Content
We distribute educational horse training videos and we reserve the right to display and promote the videos or other information through our service, including our website and user interfaces, to you in any manner we choose in our sole and absolute discretion. In addition, the Horse Master Online service allows you and other third parties to post reviews or comments concerning the videos distributed by us. Any opinions, advice, statements, services, offers, or other information that constitutes part of the content expressed or made available by third parties through the Horse Master Online service are those of the respective authors or producers and not of Horse Master Online, or its shareholders, directors, officers, or employees or licensors. Under no circumstances shall Horse Master Online, or its shareholders, directors, officers, directors, or employees or licensors be held liable for any loss or damage caused by your reliance on information obtained through the Horse Master Online service. It is your responsibility to evaluate the information, opinion, advice, or other content available through the Horse Master Online service.
Use of Information Submitted
Horse Master Online is free to use any comments, information, ideas, concepts, reviews, or techniques or any other material contained in any communication you may send to us (“Feedback”), including responses to questionnaires or through postings to the Horse Master Online service, including the Horse Master Online website and user interfaces, without further compensation, acknowledgement or payment to you for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing products and creating, modifying or improving the Horse Master Online service. Furthermore, by posting any Feedback on our site, submitting Feedback to us, or in responding to questionnaires, you grant us a perpetual, worldwide, non-exclusive, royalty-free irrevocable license, including the right to sublicense such right, and right to display, use, reproduce or modify the Feedback submitted in any media, software or technology of any kind now existing or developed in the future.
Please note Horse Master Online does not accept unsolicited materials or ideas for use or publication, and is not responsible for the similarity of any of its content or programming in any media to materials or ideas transmitted to Horse Master Online. Should you send any unsolicited materials or ideas, you do so with the understanding that no additional consideration of any sort will be provided to you, and you are waiving any claim against Horse Master Online and its affiliates regarding the use of such materials and ideas, even if material or an idea is used that is substantially similar to the idea you sent.
From time to time, we test various aspects of our service, including our website, user interfaces, service levels, plans, promotions, features, availability of videos, delivery, and pricing, and we reserve the right to include you in or exclude you from these tests without notice.
If you need assistance with your account, you may reach Customer Service at any time here, where you will be able to send us an email with your questions or comments.
Your Conduct in Accessing the Horse Master Online Service
By accessing the Horse Master Online service, including the Horse Master Online website and user interfaces, you agree to use the Horse Master Online service, including all features and functionalities associated therewith, the website and user interfaces and all content and software associated therewith in accordance with all applicable laws, rules and regulations, including public performance limitations or other restrictions on use of the service or content therein. In addition, you agree not to upload, post, e-mail or otherwise send or transmit any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment associated with the Horse Master Online service. You also agree not to interfere with the servers or networks connected to any portions of the Horse Master Online service or to violate any of the procedures, policies or regulations of networks connected to the Horse Master Online service. You also agree not to impersonate any other person while using the Horse Master Online service, conduct yourself in a vulgar or offensive manner while using the Horse Master Online service, or use the Horse Master Online service for any unlawful purpose.
Limitations on Use
Links and Pages
Gifts & Promotions
Promotional codes may be redeemed on our website. Promotional code can only be used once and cannot be redeemed for cash, resold or combined with any other offers, including free trial. A valid Payment Method may be required when you redeem the promotion code; however, you will not be charged a membership fee during your complimentary membership period. Horse Master Online will begin to bill your Payment Method for the membership plan you are on at the end of your complimentary membership period unless you cancel prior to the end of that period.
Claims of Copyright Infringement
It is the policy of Horse Master Online to respect the intellectual property rights of others. Horse Master Online does not condone the unauthorized reproduction or distribution of videos, or other copyrighted content. If you believe your work has been reproduced or distributed in a way that constitutes copyright infringement or are aware of any infringing material available through the Horse Master Online service, please notify us.
If you elect to seek arbitration, you must first send to Horse Master Online, by certified mail, a written Notice of your claim (“Notice”). The Notice to Horse Master Online should be addressed to: GTS, Inc., PO Box 397, Poncha Springs, Colorado 81242 (“Notice Address”). If Horse Master Online elects to seek arbitration, it will send, by certified mail, a written Notice to the address used for your membership account. A Notice, whether sent by you or by Horse Master Online, must (a) describe the nature and basis of the claim or dispute; and (b) set forth the specific relief sought (“Demand”). If Horse Master Online and you do not reach an agreement to resolve the claim within 30 days after the Notice is received, you or Horse Master Online may commence an arbitration proceeding or file a claim in small claims court. During the arbitration, the amount of any settlement offer made by Horse Master Online or you shall not be disclosed to the arbitrator.=The arbitration will be governed by the Commercial Arbitration Rules and the Supplementary Procedures for Consumer Related Disputes (collectively, “AAA Rules”) of the American Arbitration Association (“AAA”), as modified by this Agreement, and will be administered by the AAA. The AAA Rules and Forms are available online at www.adr.org, by calling the AAA at 1-800-778-7879, or by writing to the Notice Address. The arbitrator is bound by the terms of this Agreement. All issues are for the arbitrator to decide, including issues relating to the scope and enforceability of this arbitration agreement. Unless Horse Master Online and you agree otherwise, any arbitration hearings will take place in the county (or parish) of your billing address. (If you reside outside of the United States, any arbitration hearings will take place in your country of residence at a location reasonably convenient to you, but will remain subject to the AAA Rules including the AAA rules regarding the selection of an arbitrator). If your claim is for US$10,000 or less, we agree that you may choose whether the arbitration will be conducted solely on the basis of documents submitted to the arbitrator, through a telephonic hearing, or by an in-person hearing as established by the AAA Rules. If your claim exceeds US$10,000, the right to a hearing will be determined by the AAA Rules. Regardless of the manner in which the arbitration is conducted, the arbitrator shall issue a reasoned written decision sufficient to explain the essential findings and conclusions on which the award is based. If the arbitrator issues you an award that is greater than the value of Horse Master Online’s last written settlement offer made before an arbitrator was selected (or if Horse Master Online did not make a settlement offer before an arbitrator was selected), then Horse Master Online will pay you the amount of the award or US$1,000, whichever is greater. Except as expressly set forth herein, the payment of all filing, administration and arbitrator fees will be governed by the AAA Rules.
YOU AND HORSE MASTER ONLINE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Further, unless both you and Horse Master Online agree otherwise, the arbitrator may not consolidate more than one person’s claims with your claims, and may not otherwise preside over any form of a representative or class proceeding. If this specific provision is found to be unenforceable, then the entirety of this arbitration provision shall be null and void. The arbitrator may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party’s individual claim.
Effective Date: August 15, 2012